Privacy Policy
Effective Date: October 30, 2025
At A1 American Transmission & Automotive Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website, forms, or contact methods:
- Name
- Phone number
- Email address
- Vehicle make, model, and year
- Preferred appointment date or service type
- Any message or description you include in the contact form
- Information automatically collected through cookies or analytics tools such as IP address, browser type, and pages visited
2. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Provide quotes or service estimates
- Communicate about your vehicle or requested service
- Improve our website and customer experience
- Send updates or service reminders when requested
We do not sell or rent personal information to third parties.
3. Text Messaging & Mobile Information
If you choose to receive text (SMS) updates or appointment reminders from us:
- We will only send messages related to your service, appointment confirmation, or requested information.
- You may opt out at any time by replying “STOP.”
Required disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing of Information
We may share your information only as needed to provide our services, such as with:
- Authorized employees or technicians
- Service providers such as website hosts, email platforms, or scheduling tools
- Legal authorities if required by law
We do not share personal or mobile information for marketing or advertising purposes.
5. Cookies & Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve site performance. You can disable cookies through your browser settings, though some site features may not function properly.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or misuse. However, no electronic storage or transmission method is 100% secure, so we cannot guarantee absolute security.
7. Your Choices & Rights
You can request to:
- Access or correct your personal information
- Opt out of communications
- Delete your personal data from our records
To do so, please contact us using the information below.
8. Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will promptly delete it.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by the “Effective Date” above. Your continued use of our website indicates acceptance of any revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
A1 American Transmission & Automotive Inc.
5506 Bissonnet St.
Houston, TX 77081
Phone: 713-665-4009